Surge Bikes has now closed
We are immensely grateful to all our customers who supported us over the past years and wish you all the best on your ebike adventures long into the future.
Warranty Claims
Non Surge Branded eBikes
If you purchased another brand through Surge Bikes your warranty remains with the brand and/or the manufacturer of the components affected. Below an overview of each brand, in each case you can reach out directly to the brand for guidance initially and they will confirm the best process for your claim/location.
Surge Branded eBikes
If you own a Surge-branded bike, we understand you may have questions regarding warranties and servicing. Please refer to the details below.
Mobile Mechanic
Bike Tune repair, maintenance, & servicing
If you're looking for reliable bike servicing and repairs, we highly recommend Bike Tune. This service is run by Chris, who was an integral part of the team at Surge Bikes. With years of experience working on the bikes we sold and serviced, he has now set up his own mobile mechanic business, offering expert maintenance and repairs across the local area.
Chris brings the same level of expertise and attention to detail that made him a trusted name at Surge. Whether you need routine servicing, repairs, or general bike advice, Bike Tune is a great resource for keeping your bike in top condition.
Visit WebsiteChris brings the same level of expertise and attention to detail that made him a trusted name at Surge. Whether you need routine servicing, repairs, or general bike advice, Bike Tune is a great resource for keeping your bike in top condition.